TC Services Keys To Success
We truly believe that our most valuable asset is our “Great People” and we treat them with the upmost respect. We are a family run business and that family atmosphere filters down to our workforce. We offer competitive pay rates and comprehensive benefit packages to all eligible employees. TC Services of Greenville South Carolina prides itself on the honest, integrity and work ethic of their employees.
Training and Development
TC Services believes in offering all employees the opportunity for development. We know that by investing in the training and development of our employee, we will improve their performance, job satisfaction, and ultimately their retention. TC Services encourages the development of all our employees which enables them for promotions, personal growth as well as professional growth. Plainly put we love to promote from within!
Quality ControlTC Services offers a number of key performance indicators to ensure that your quality standards for janitorial services are met. These indicators include: daily janitorial site inspections performed by supervisors, weekly janitorial site inspections performed by quality control manager or inspector. TC Services implements janitorial project calendars to ensure all non-daily tasks are performed in a timely manner, online work order and client requests are tracking to ensure all requests meet expectations and are completed in a timely manner. TC Services performs quarterly business reviews designed to review the performance over the previous quarter and develop proactive janitorial plans for the next quarter.
Strong Transition Plans
TC Services understands that outsourcing a custodial or janitorial program is a difficult decision. We have developed a strong transition program for our customers to help eliminate uncertainties. Our program is designed to make the transition as seamless as possible. Our janitorial program also focuses on providing transitioning employees for the best options possible. Our janitorial team places a great deal of emphasis on planning to make sure the initial execution of our cleaning services is noticeable to the employees and clients by quality improvement.
Diverse and Complete Range of Services
TC Services has been in the full service janitorial business for 9 years with over 125 years of janitorial experience between upper management that include a broad range of services such as: full service janitorial programs, floor care programs for all types of flooring, specialty cleaning services, emergency cleaning services, window cleaning services, carpet cleaning and pressure washing services.
Our framework for human resources follows the processes necessary to effectively hire, train, and manage our employees. Elements of this framework includes:
- Follow the best hiring practices for recruitment selection and retention.
- Using the most up to date hiring practices to make the process as smooth as possible.
- Constantly monitoring the processes and procedures put in place.
- Employee orientations and training.
- Management development and training.
- Following the national CIMS standards for hiring and onboarding.
Health, Safety and Environmental StewardshipOur framework for health, safety, and environmental stewardship follows the processes necessary to ensure that our cleaning and janitorial services are safe, health, and sustainable. We do this by:
• Following regulatory compliance which includes all OSHA standards (SDS sheets, personal protective equipment, etc.)
• Health and safety training which include initial and on-going training plans for equipment handling and chemical handling (storage and disposal)
• Environmental policy which displays our commitment to pollution prevention by following best practices of sustainability.