JANITORIAL SERVICES
TC Services Janitorial Service Overview
We provides professional janitorial services and maintenance solutions at commercial properties throughout the Carolina’s. Our team is responsible for the janitorial of commercial real estate including, religious facilities, office buildings, schools, manufacturing and healthcare facilities. Cleaning specifications are tailored to each facility according to your requirements.
TC Services proudly offers the following services:
Full Service Janitorial Services
Full Service Custodial Services
Complete Stripping and Waxing
Carpet Cleaning services
Supply orders and management services
Supplemental Staffing
Exterior building cleaning
Overflow Staffing
Light maintenance duties
TC Services areas of focus
Staffing
With a belief that our most valuable asset is our “Great People” and we treat them with the utmost respect. While being a family run business, not the mention the family atmosphere that filters down to our workforce. Therefore, we offer competitive pay rates and benefits packages to all eligible employees.
Training and Development
At TC Services our company believes in offering all employees the opportunity for development. And TC Services knows that by investing in the training and development of our employee, we will improve their performance, job satisfaction, and ultimately their retention which enables us to provide a better service to our customers.
Quality Control
key performance indicators for our Janitorial services ensure that your standards are met. These indicators include: daily site inspections that are performed by supervisors, weekly site inspections performed by quality control manager or inspector, online work orders to ensure all requests meet expectations and are completed in a timely manner. All of these indicators lead into a quarterly business review designed to review the performance over the previous quarter and develop proactive plans for the next quarter.
Incentive Programs
Incentive programs for all levels in the organization are available. These include gift certificates, rewards for compliments on our work, certificates for catching employees going above and beyond their normal janitorial scope of work. We also provide incentives for managers and supervisors for inspection scores and numbers of days without any complaints.
Strong Transition Plan
Transitioning a custodial or janitorial program is a difficult decision. Having a strong transition program for our customers to help eliminate uncertainties and of course our program is designed to make the transition as seamless as possible. Our program also focuses on providing employees the best options possible. TC Services places a great deal of emphasis on planning to make sure the initial execution of our services is noticeable to the employees and clients immediately.
Diverse and Complete Range of Services
Starting in 2012 and having over 145 years of upper management experience with a broad range of services. Together we are proud to offer the following services: full service janitorial programs, floor care programs for all types of flooring, specialty cleaning services, emergency cleaning services, window cleaning services, carpet cleaning and pressure washing.
Human Resources
Human resources at TC Services follows the necessary rules to effectively hire, train, and manage our employees. Elements of this framework include:
Health, Safety and Environmental Stewardship
The framework for health, safety, and environmental stewardship follows the processes necessary to ensure that our cleaning and janitorial services are safe, health, and sustainable. We do this by:
• Following regulatory compliance which includes all OSHA standards (SDS sheets, personal protective equipment, etc.)
• Health and safety training which include initial and ongoing training plans for equipment handling and chemical handling (storage and disposal)
• Environmental policy which displays our commitment to pollution prevention by following best practices of sustainability.
