7 Questions to Ask a Greenville Commercial Cleaning Service

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Keeping your commercial space clean and sanitary has always been important, but with the outbreak of the COVID 19 pandemic, it’s more important now than ever before. This is a guide to help you find a Greenville commercial cleaning service.

When you are looking for a Greenville commercial cleaning service, it’s important that you choose the best possible janitorial service.

How can you know which company will provide your facility with the best and most reliable cleaning services?

Let’s take a look at seven questions you should always ask before hiring a Greenville janitorial company.

  1. How Many Years of Experience Does Your Company Have? Have You Serviced Businesses That Are Similar to Mine?

While a brand-new South Carolina cleaning company might do a stellar job, you might not necessarily want your commercial property to be training ground for a new business. Experience is important in all industries but it is particularly important in the cleaning industry.

Asking a business how many years they have been in business can help you to understand just how much experience they have.How much experience do you have

On top of that, however, you also want to know if they have experienced in the particular type of commercial property that you have. This can help you rest easy knowing that they know what they’re doing and will do an excellent job the first time.

For example, if you own a medical cleaning facility, you likely don’t want to hire a company that has never clean the type of facility before.

  1. What Is Your Screening Process For Your Employees?

When you hire a Greenville janitorial company, an important question to ask is what their screening processes for employees. They should at minimum, run a background check to make sure that they don’t have a criminal history and screen the applicant for drug use.

background check formA top-notch Greenville cleaning company, however, will go further than this. They will look to find job candidates that are a legitimately good fit for the role. They can do this by checking references, verifying previous employment, and running personality testing. Building a strong and successful team is an important part of any business that is going to succeed.

If you learn that the company you are thinking of hiring at your janitorial service is taking shortcuts when they are screening employees, they are putting you, your business, your employees, your reputation, and your commercial property at risk.

  1. What Type of Training Do Your Employees Receive?

Training new employees is essential in just about any line of work. You’ll want to make sure that any cleaning company you hire has  given their individual employees the tools and skills necessary in order to deliver the best possible service to your business.

Consistency is key in this regard. You want to know that if someone else is filling in for the person that regularly perform janitorial services at your facility that you don’t have to worry that the job will be done poorly.

If your facility requires special kind of cleaning, such as a school or a medical office, you’ll want to ensure that the employees are receiving training that is specifically geared towards the type of facility that you have.

  1. Is Your Commercial Cleaning Service Insured?

There are a number of different types of insurance that your cleaning company should have. This protects both of their company and your company.

You’ll want to verify that any cleaning company that you hire has general liability, automobile liability, workers compensation, and an umbrella policy.  Verifying this information can help you rest easy knowing that your company is protected.

  1. Will My Facility Be Maintained By the Same Cleaner or Cleaners Regularly?

In an ideal situation, the same cleaner or cleaners will get to know your facility and regularly the individuals performing the work. They can learn what your specific requirements and preferences are. On top of that, it is not ideal for there to be a constant stream of new faces coming in and coming out of your facility.

Of course, sometimes things happen. Your regular cleaner might be ill or the taking some time off and someone else replaces their duties for a period of time. This is normal. It is not the same, though, a feeling as though you never see the same person cleaning your facility twice.

A company that does not have the same cleaners working in the same facilities might be an indication that there employee turnover rate is quite high. Overall, the janitorial services industry has a high turnover percentage. However, any quality company will come up with systems and practices to ensure that high-quality workers stick around.

  1. Does Your Commercial Cleaning Service Have References and Reviews?

One of the best ways to learn whether or not you should hire a certain Greenville cleaning company is to take a look at any references and your views they have. Online reviews are a great place to start but you want to go above and beyond and asked the company for references from current clients.

Once you receive references from the company, you’ll want to give all of them a call. This way, you can get a sense of how other commercial facility owners have felt about the services provided.

You can ask commercial cleaning companies for references from other people who run businesses in the same industry as you. This is a great way for you to ensure that the janitorial services will be up fulfilling the specific tasks required by your facility.

  1. What Changes Have You Made in Light of the COVID-19 Pandemic?

The outbreak of the Covid 19 pandemic has left few areas of life unchanged and untouched. One of the most important things for you to keep your facility and business functioning is to ensure that the space is sanitary and clean.

Does the company offer commercial facility sanitation services? How effective are the sanitation services that they offer?

TC Services offers full disinfecting of facilities. These services include the use of electrostatic sprayers, after-hours service to lessen the impact on staff and customers, one-time cleaning or routine cleaning, the use of major chemical brands that are verifiably effective, and a complete wipe down of all areas after cleaning.

Bonus Questions: What Else Should You Know About Commercial Cleaning in Greenville?

While these seven questions are a great place to start when hiring a commercial cleaning company, there is always more that you will want to know. Here are some additional questions that you can ask to ensure that you are hiring the best company for your needs.

What Other Services Do You Offer?

It is always a pain to hire a new service business. It takes quite a bit of research to ensure that you are hiring the right company.

For this reason, is a good idea to find out about all of the services offered by different commercial cleaning companies. This way, you can know what other necessary tasks performed by the same reputable company.

At TC Services, we don’t just provide janitorial services. We also offer services disinfecting for COVID-19, pressure washing, hard floor care, carpet cleaning, and green cleaning services. This means that you can turn tasks for many of the needs of your commercial facility.

What Service Areas Do You Cover?

Another question that you will want to ask right off the bat is which service areas the company covers. This is important so that you don’t waste time researching a company for which your facility is outside of their service area.

At TC Services, our service area is ever-growing. To find out which services are available in which areas, click here.

Which Industries Do You Specialize In?

Hiring a South Carolina cleaning service that has experience in your industry can ensure that your hiring a business that knows how to meet your needs.

At TC Services, we specialize in a number of different industries.  The industries that we have extensive experience in providing janitorial services for include:

  • Religious
  • Healthcare
  • Commercial
  • Education
  • Industrial/Distribution
  • Corporate

We understand that each of these industries has its own particular needs in terms of cleaning and sanitation. When you hire TC Services, you can rest assured that your facility is in good hands.

Hire Our Greenville Commercial Cleaning Service to Get Consistent and Quality Results

Our Greenville commercial cleaning company has been in service since 2012 in the family-owned. Through training, research, certification, and education, we have built a team of knowledgeable staff in order to provide your commercial facility with the best cleaning services in the area.

If you are searching for a Greenville janitorial company, contact us today for a free quote!

 

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